Support

5c1

First Line Customer Support:Please file a support case from our contacts page.


Driver Download and F.A.Q.:Please
see support sections of the manufacturer’s sites. If alternative versions
or specific material is needed please contact us, we would
like to help.
R.M.A. service:Please use our contact form to file an RMA for single or
multiple items. An RMA number will be issued and a form will
be emailed to you for completion and return with the item(s)
themselves.

5c2

We maintain high standards
in assistance and delivery. Our support is focused to quick turn-around
and customer satisfaction.
Our international approach makes a support
hotline unsuitable and instead a written
support line is available. Our advanced replacement and extended warranty
are often put in place in many of our RMAs.
5pic1
– We will investigate.New issue? We hold a huge experience in already
known issues. We will be glad to review the problem or call you back
for more details
5pic2
– Return-to-base.No matter where you are on the globe, you
are covered. Free redelivery of the repaired
or new replacements to your location will
apply according to our Return-to-base warranty.